Refund policy

At Chicabika Nails, we take pride in the quality and care that goes into each handcrafted set. Your satisfaction is incredibly important to us, and we’re here to ensure your experience is as smooth and beautiful as your nails.

💅 All Sales Are Final

Due to the hygienic nature of press-on nails and beauty products, we do not accept returns or exchanges once an order has been shipped.

🛠️ Damaged or Incorrect Orders

If your item arrives damaged or you received the wrong set, please contact us within 48 hours of delivery.
We’ll gladly offer a replacement or store credit in the following cases:

• You received the wrong product

• Your order arrived visibly damaged

• A key item is missing from your order

📩 Contact us at: [your email address] with your order number, a brief description, and photos of the issue.

📦 Shipping Issues

Chicabika Nails is not responsible for lost or stolen packages once marked as delivered by the carrier. Please ensure your shipping details are correct before placing an order.